bc211 Launches Seniors’ Transportation Information Service

As part of BC Seniors’ Week, June 4th to 9th, bc211, in partnership with Seniors on the Move, is launching a Seniors’ Transportation Information phone service.

With support from ICBC, Vancouver Coastal Health and TransLink, and funding from the Government of Canada’s New Horizons for Seniors program, seniors in Metro Vancouver can now phone 2-1-1 any time of day to get information on transportation options such as transit, volunteer ride programs, HandyDART, driver’s licenses, and more. We’ll be celebrating different modes of transportation throughout Seniors’ Week and would love to get some seniors out to the celebration events!

Seniors on the Move works to improve, innovate, and increase transportation options for seniors in order to reduce social isolation. The goals of Seniors on the Move are to:

  • Help seniors plan for age-related changes to their transportation needs and connects them to the appropriate transportation options;
  • Build upon the transportation services that are working well in communities;
  • Test new modes of sustainable transportation services that advance innovative partnerships; and
  • Share learnings with other transportation providers and decision-makers to promote systemic change.

bc211 specializes in providing free information and referral regarding community, social, and government services. Through bc211 you can find seniors’ services, children and youth programs, employment support, legal assistance, mental health and addiction services, housing and shelter information, and much more. This confidential, multilingual telephone and texting service is available by phoning 2-1-1 in the Metro Vancouver, Fraser Valley, Squamish-Lillooet, Sunshine Coast Regional Districts, as well as Vancouver Island and the Gulf Islands. Our directory of services is available to the entire province through our website. bc211 is funded by United Ways across BC.

Seniors’ Transportation Services

bc211 call-takers can provide seniors with information on transportation, such as how to obtain a Compass Card, what to expect in transitioning out of driving, how to apply for HandyDART or HandyCARD, and how to access community shuttle services or volunteer driver programs. Seniors can obtain information on Metro Vancouver area transportation options twenty-four hours a day, seven days a week, in multiple languages.

Seniors’ Week Events

The Seniors’ Transportation Information phone service formally launches with the start of Seniors’ Week, Monday, June 4th. Be sure to join bc211 and Seniors on the Move as we celebrate different modes of transportation for seniors. Here’s a round-up of events:

Monday June 4th  – Using Transit

We will be at Lougheed Town Centre Skytrain Station with TransLink from 1 pm to 5 pm, engaging seniors on taking transit.

Tuesday June 5th – Active Transportation Tuesday

Join us in Kerrisdale along the Arbutus Greenway from 10 am to 2 pm. With the City of Vancouver, we will have a variety of bicycles, electric bikes, adult tricycles, urban poling and more for seniors to try, as well as tea and snacks. Big thanks to JV Bikes for loaning us a trike, and for Cycle City Tours donating a trike to BEST! Find us north of 41st Avenue adjacent to the east side of the Greenway.

Wednesday, June 6th – Walking

We are working with community partners to conduct walkability and accessibility audits with seniors in their neighbourhoods throughout Metro Vancouver. We are using a specially designed tool by SFU Gerontology with a focus on seniors. We will be mapping this data after the audit and reporting to the respective municipalities.

Thursday June 7th – Carpool and Rideshare

We will be featuring seniors’ shuttles and HandyDART services.

Friday June 8th – Elder Abuse and Wellness Forum

We will be with TransLink at the Tri-Cities’ Elder Abuse & Wellness Forum at the Winslow Centre, Coquitlam from 9:30 am to 3:30 pm.

For more information on the Seniors’ Transportation Information phone service visit starcanada.ca/seniors-transportation-hotline-and-hub.

For more information on bc211, visit us online, or simply dial 2-1-1.

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