Career Opportunities

Current Postings

Thank you for your interest in bc211. There is one job opportunity at this time.

Location: Downtown Vancouver, BC

Who We Are

Finding the right information or services can be a frustrating experience for many people. bc211 offers a single point of access for anyone seeking non-emergency human services: individuals, families, people facing barriers because of language, poverty or personal difficulty, as well as professionals in government, business or community agencies.

bc211 meets the increasing demand for social services navigation and provides human services data and analysis, assisting funders and community planners with making critical policy programming decisions. bc211 develops and manages online web enabled databases for the public and for specialized applications, bringing information to people when and how they want to receive it.

Vision:  Strengthening communities by connecting people with the help they need.
Mission:  Providing access to community, government and social services
Values:  Service – We work as a community to serve community
 Integrity – We serve clients with respect
 Innovation – We seek solutions for tomorrow

July 09 2019
Full Time IT Administrator
The Position:
The successful candidate will be able to use their excellent technical skills to manage and update bc211’s computer/telephone network and provide technical support, to onsite and offsite staff, on hardware (laptops, desktops, etc) and software (Office 365, MS Windows 10 and MS Windows Server 2012/2016) products.
Duties:

  • Installs, configures, upgrades, enhances, and problem-solves network systems such as local area networks (LANs) and wide area networks (WANs).
  • Provides support related to hardware, software, application programs, and complex network communications by performing duties such as diagnosing and resolving problems.
  • Implements and maintains systems security, including anti-virus software.
  • Prepares and maintains documentation and reports such as user guides and procedure manuals.
  • Identifies requirements for computer networks, identifies and evaluates options and pricing, makes purchase recommendations, and makes arrangements for implementation. Liaises with external agencies, vendors, and users as required.
  • Provides direction and monitors work performed by contractors such as installation of power lines, data lines, and hardware. Contacts contractors and trades people to obtain quotes and arrange for repairs.

Qualifications:

  • Minimum Community college Diploma in Computer Science
  • Recent related experience of three years; or an equivalent combination of education, training, and experience
  • Familiar with managing Office 365, Windows 10 and Windows Server 2012/2015
  • Ability to plan, organize, and prioritize tasks
  • Ability to install, configure, operate, and maintain computer equipment, networks, and software applications.
  • Ability to handle diverse responsibilities and to work efficiently under pressure
  • Ability to communicate effectively in English, both verbally and in writing
  • Ability to deal with clients in an empathic, courteous and tactful manner

Salary: CSSEA/CSSBA General Services Collective Agreement wage grid 14, along with applicable benefits.
Hours per week: 35 hours.
Automobile use: There is no requirement for use of an automobile.
Closing date: The posting will remain open until the position is filled.
We thank all applicants for their interest but only those selected for interviews will be contacted.
Resume and Cover Letter to: careers@bc211.ca