Career Opportunities

Current Postings

Manager of Operations Vacancy – June 2016

Location: Downtown Vancouver, BC
Start Date: As soon as possible

Who We Are

Finding the right information or services can be a frustrating experience for many people. bc211 offers a single point of access for anyone seeking non-emergency human services: individuals, families, people facing barriers because of language, poverty or personal difficulty, as well as professionals in government, business or community agencies.

bc211 meets the increasing demand for social services navigation and provides human services data and analysis, assisting funders and community planners with making critical policy programming decisions. bc211 develops and manages online web enabled databases for the public and for specialized applications, bringing information to people when and how they want to receive it.

Vision:  Strengthening communities by connecting people with the help they need.
Mission:  Providing access to community, government and social services
Values:  Service – We work as a community to serve community
 Integrity – We serve clients with respect
 Innovation – We seek solutions for tomorrow

Job Summary

Reporting to the Executive Director, this multi-faceted position includes a human resources component with responsibilities such as recruitment, policy development, labour relations, staff engagement and payroll. Additionally, the Manager of Operations completes annual funding applications and ongoing funder reporting throughout the year, including the analysis of statistical information. This position is also accountable for the Alliance of Information and Referral Systems (AIRS) accreditation process. Additionally, the Manager of Operations supervises the Administrative Assistant and is responsible for the smooth operation of the facility.

This position requires a person who, at their core, likes to enhance and build positive work places. At bc211 we have an open and positive relationship with our staff and we strive for bc211 to be a great place to work.

Education and Experience

University Degree in Human Resources, Business, or Program Evaluation or related field with 5 to 7 years experience.

Applications Process

If you are a person who is seeking a multifaceted role in a dynamic organization where you can be both creative as well as diligent with reporting protocols and timelines, bc211 may be a fit for you. If you would value being a part of an organization with a wonderful team of dedicated people who make a difference each day because of what they do, you are invited to send an email including your resume and cover letter to We thank all applicants for their interest in bc211, but only those applicants who will be interviewed will be contacted.

Closing Date: July 12, 2016