bc211 Training Summary

bc211 has offered professional development training in the community for over 20 years.

Training is offered periodically at bc211, and can be conducted at agency offices upon request, on these standard workshop topics:

· Information and Referral Skills (3-hour)

· Effective Communication (3-hour)

· Challenging Communication (3-hour)

· Self-Care for Service Providers (3-hour)

· Information and Referral and Communication Skills (5-hour)

Customized training workshops can also be developed to meet your organization’s particular training needs, and may include merging standard workshop materials, or developing new topics relevant to social services. In the past, we have worked with agencies such as the Red Cross, ELSA, Problem Gambling Division, and various school boards to develop customized I&R training, and to deliver workshops about family violence, sexual assault, alcohol and drug misuse, systems of service, and assisting specific populations. Contact us at listings@bc211 to enquire about customized workshops.

Fees are charged for workshops, and include all workshop participant materials, follow-up check-in, and direct travel costs.